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The National Map Customer Requirements: Findings from Interviews and Surveys

Open-File Report 2009-1222

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Abstract

The purpose of this study was to receive customer feedback and to understand data and information requirements for The National Map. This report provides results and findings from interviews and surveys and will guide policy and operations decisions about data and information requirements leading to the development of a 5-year strategic plan for the National Geospatial Program. These findings are based on feedback from approximately 2,200 customers between February and August 2008. The U.S. Geological Survey (USGS) conducted more than 160 interviews with 200 individuals. The American Society for Photogrammetry and Remote Sensing (ASPRS) and the International Map Trade Association (IMTA) surveyed their memberships and received feedback from over 400 members. The Environmental Systems Research Institute (ESRI) received feedback from over 1,600 of its U.S.-based software users through an online survey sent to customers attending the ESRI International User Conference in the summer of 2008. The results of these surveys were shared with the USGS and have been included in this report.

Additional Publication Details

Publication type:
Report
Publication Subtype:
USGS Numbered Series
Title:
The National Map Customer Requirements: Findings from Interviews and Surveys
Series title:
Open-File Report
Series number:
2009-1222
Edition:
-
Year Published:
2009
Language:
ENGLISH
Publisher:
U.S. Geological Survey
Contributing office(s):
U.S. Geological Survey
Description:
Report: viii, 34 p.; Appendixes: 45 p.
Time Range Start:
2008-02-01
Time Range End:
2008-08-31
Online Only (Y/N):
Y
Additional Online Files(Y/N):
Y